Information Collection, Use, and Sharing
We respect each visitor’s right to privacy. To that end, we do not automatically collect any personal information that identifies a visitor, unless otherwise stated.
In order to use this website, visitors are not required to register or give any personal information. Registration, however, will allow us to improve the content, to notify visitors of updates to our site, and allow users to access customized areas including our paid eLearning courses.
We may use the information obtained relating to you, including your IP address, name, mailing address, email address and use of the Site, for our internal business and marketing research purposes. We value your trust and look forward to building a positive relationship.
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give to us via email, through our assessment tools, via course registration and participation, or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order, and/or to comply with a legal demand of the local authorities.
For online courses, we may collect data on your performance including quiz results and course communications. This information will be shared with the course instructor(s) and facilitators in order to support your learning.
Your access to and control over information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any
- Change/correct any data we have about you
- Have us delete any data we have about you
- Express any concern you have about our use of your data
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees, consultants and associates who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
Online course registration
We request information from you on our online course registration form. To buy from us, you must provide contact information (like name, address and others) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Doing business with StraNexus
Confidentiality agreements for client engagements
As a company we are committed to ensuring the confidentiality of our interactions with our potential, current and past clients. To support these aims, we utilize confidentiality agreements for our projects.
We believe in the work that we do and that is why we carry Professional General Liability / Errors and Omissions coverage, and Commercial General Liability. If you want to find out more, please contact us to discuss.
All reasonable effort will be made to ensure that our policies, practices and procedures are consistent with the following principles set out in the Accessibility Standards for Customer Service (Ontario Regulation 429/07):
- That the provision of services to people with disabilities and others are integrated unless an alternative measure is necessary, whether temporarily or on a permanent basis, to enable a person with disability to obtain, use or benefit from our services;
- That people with disabilities are given an opportunity equal to that given to others to obtain, use or benefit from our services
Please contact us for more information about our Accessibility policy.