The client is a pipeline company that was going through a Maximo (CMMS) software implementation and needed support to prepare for go-live and additional support afterwards.

Client's Challenge
The pipeline client had limited resources and IT expertise to get on board with the CMMS tool that the rest of the organization was using. 

StraNexus' Approach
The approach included:

• Identifying key tasks that needed to happen in order for the group to go-live and laying out a work plan
• Facilitating regular team meetings and tracking of progress against the work plan
• Providing support with data collection and clean-up
• Creating and conducting end user training
• Providing support post go-live in order to monitor effective system use and suggest corrections as needed

Results

• On time and on budget implementation of the new CMMS product
• Knowledge transfer of system uses and best practices to client Super Users

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